Resources related to affordable internet, devices, and digital education:
Article on Affordable Internet and Devices provides tips on how to find low or no-cost internet services and devices.
Lifeline is a federal program that provides income qualified consumers up to $9.25 per month off the cost of phone, internet or bundled services.
The National Digital Inclusion Alliance (NDIA) is a nonprofit that advances digital equity by supporting community programs and equipping policymakers to act. Borderplex Connect is an NDIA affiliate. NDIA maintains a list of internet home service plans that are $30 a month or less.
The main website for Lifeline is www.lifelinesupport.org.
How to Qualify: https://www.lifelinesupport.org/do-i-qualify/
Definition of a household: https://www.lifelinesupport.org/what-is-a-household/
Recertification Information: https://www.lifelinesupport.org/recertify/
Companies Near Me to find a service provider: https://www.lifelinesupport.org/companies-near-me/
Community Education: https://www.lifelinesupport.org/community-education/
Questions for the Universal Service Administrative Company (USAC) which manages that Lifeline program can be posed via calling (800) 234-9473 or sending an email to LifelineSupport@usac.org.
Data about the Lifeline program is available at https://www.usac.org/lifeline/resources/program-data/.
Paper Application in English: https://www.lifelinesupport.org/wp-content/uploads/documents/get-lifeline/LI_Application_NVstates.pdf
Paper Application in Spanish: https://www.lifelinesupport.org/wp-content/uploads/documents/get-lifeline/LI-SP_Application_NVstates.pdf
Online Application in English: https://getinternet.gov/apply?id=nv_home&ln=RW5nbGlzaA%3D%3D
Online Application in Spanish: https://getinternet.gov/apply?id=nv_home&ln=U3BhbmlzaA%3D%3D
FCC Webpage for Lifeline: https://www.fcc.gov/general/lifeline-program-low-income-consumers
FCC Webpage for Lifeline – Consumers: https://www.fcc.gov/lifeline-consumers
FCC Consumer Inquiries and Complaints Center: https://consumercomplaints.fcc.gov/hc/en-us
Everyoneon.org is a nonprofit that links consumers to low-cost internet service and computers, as well as digital learning resources.
The City of El Paso’s Digital Literacy Center hosts free digital literacy classes at various locations in English and in Spanish.
The Affordable Connectivity Program (ACP) is a U.S. government program run by the Federal Communications Commission (FCC) program to help low-income households pay for internet service and connected devices like a laptop or tablet. As of February 7, 2024, the ACP stopped accepting new applications or enrollments. Consumers already enrolled in the program will continue to receive their benefit until funding runs out. The last fully funded month of the program is April 2024.